Client ETA

Dispute Request

People whose phone number may have been entered into Client ETA can request a review. We keep dispute details private while support investigates.

Phone-number review

Complete this form if your phone number may be connected to a record and you want to challenge, correct, or request review of information.

Open in email
Information to provide

Support can review a dispute faster when these details are included.

  • The record reference or the exact phone number being disputed.
  • The reason for the dispute and the outcome you are requesting.
  • Any approved evidence files or dates that support the review.
  • A support contact route so the team can request more information.

The automated dispute SMS verification flow is not enabled yet. Until then, support will handle verification manually and will not create a member account.